Use Responsibly
Do not misuse the website, interfere with its operation, or violate applicable law or another party’s rights.
Official Knubian Store • Basketball Goods & Sports Technology
Legal & Customer Care
Last updated: September 15, 2026
These Terms govern access to Knubian.com and purchases made through our online store. They explain your responsibilities, our store practices, and the rules that apply when you use our website or Services.
Nothing in these Terms limits any mandatory consumer right, warranty, remedy, or protection that cannot lawfully be excluded in your jurisdiction.
Do not misuse the website, interfere with its operation, or violate applicable law or another party’s rights.
Customers must provide complete and accurate account, billing, payment, and delivery information.
Our Privacy, Shipping, and Returns and Refunds policies form part of these Terms where applicable.
Complete Terms
This website is operated by Knubian Inc. Throughout Knubian.com, the terms “Knubian,” “we,” “us,” and “our” refer to Knubian Inc. Knubian offers this website, including the information, tools, products, and Services available through it, subject to your acceptance of these Terms and the policies and notices referenced here.
By visiting Knubian.com, creating an account, or purchasing from us, you use our “Service” and agree to these Terms of Service (“Terms”). These Terms apply to site visitors, customers, vendors, merchants, and contributors of content, as applicable.
Please read these Terms before accessing or using the website. If you do not agree, you must not use the website or Services. Any new website feature or tool is also subject to these Terms.
Our online store is hosted by Shopify Inc., which provides the ecommerce platform used to offer products and Services through Knubian.com.
By agreeing to these Terms, you represent that you are at least the age of majority in your province, state, or jurisdiction of residence, or that you are the age of majority and have authorized any minor dependent under your supervision to use this website.
You must not use our products, website, or Services for an illegal or unauthorized purpose or violate applicable laws, including intellectual-property laws. You must not transmit malware, viruses, worms, or destructive code.
A material breach of these Terms may result in suspension or termination of access to the Services.
We reserve the right to refuse or restrict Service, cancel suspected fraudulent activity, or protect Knubian, our customers, and third parties, subject to applicable law.
You understand that content you submit, other than payment-card information, may be transmitted across different networks and adapted to technical requirements. Payment-card information is encrypted during transmission.
You must not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, access to the Service, or website contact through which the Service is provided without our express written permission.
Headings are provided for convenience and do not limit these Terms.
Website material is provided for general information. Although we work to keep information accurate and current, information may occasionally be incomplete, outdated, or inaccurate.
Historical information is provided for reference and is not necessarily current. We may modify website content, but we are not obligated to update every item except where required by law.
Product prices, availability, promotions, and Service features may change without notice. A change does not affect a completed purchase except where an error, legal requirement, fraud concern, or other circumstance described in these Terms permits correction or cancellation.
We may modify, suspend, or discontinue all or part of the website or Service. To the maximum extent permitted by law, we are not liable solely because of a modification, price change, suspension, or discontinuance.
Some products or Services are available exclusively online and may have limited quantities. Returns and exchanges are governed by our Returns and Refunds Policy.
We make reasonable efforts to display product colours, images, specifications, and descriptions accurately. Screen settings, photography, production variations, and other factors may affect appearance.
We may limit sales by person, household, order, geographic region, or jurisdiction; limit quantities; discontinue products; and decline orders where permitted by law. An offer is void where prohibited.
Except for warranties or rights that cannot lawfully be excluded, we do not promise that every product, Service, or item of information will meet every individual expectation or that every website error will be corrected immediately.
We may refuse, limit, verify, or cancel an order, including orders that appear fraudulent, unauthorized, erroneous, intended for unauthorized resale, or inconsistent with these Terms. Restrictions may apply across customer accounts, payment methods, billing addresses, or shipping addresses.
If we change or cancel an order, we may attempt to notify you using the email address, billing information, telephone number, or other contact information supplied with the order.
You agree to provide current, complete, and accurate account, billing, payment, and purchase information and to update that information when necessary so we can complete transactions and contact you.
We may provide access to third-party tools that we do not control. Unless expressly stated otherwise, those tools are provided “as is” and “as available,” without endorsement or additional warranty from Knubian.
Your use of an optional third-party tool is subject to your own judgment and the applicable provider’s terms. Future tools, features, and resources made available through the website will also be subject to these Terms.
The Service may contain third-party content, products, integrations, or links. A link does not necessarily indicate that Knubian controls or endorses the third party.
We are not responsible for examining or guaranteeing third-party content, websites, products, or Services. Review the applicable third party’s policies before entering a transaction or providing information. Questions about a third party’s products or Services should be directed to that third party.
If you submit contest entries, feedback, ideas, suggestions, proposals, or other material (“Submissions”), you grant Knubian a worldwide, non-exclusive, royalty-free licence to use, reproduce, edit, publish, translate, adapt, and distribute those Submissions for legitimate business purposes, subject to applicable law and our Privacy Policy.
Unless we separately agree in writing, we are not required to keep unsolicited Submissions confidential, pay compensation for them, or respond to them.
Your Submissions must not violate another person’s intellectual-property, privacy, personality, or other rights; contain unlawful, abusive, defamatory, obscene, or malicious material; contain malware; or misrepresent their origin. You are responsible for your Submissions and their accuracy.
Our collection, use, disclosure, and protection of personal information is governed by our Privacy Policy and applicable law.
Website or Service information may occasionally contain typographical errors, inaccuracies, or omissions relating to descriptions, prices, promotions, shipping charges, transit times, duties, taxes, or availability.
We may correct errors, update information, or cancel an affected order where permitted by law, including after an order is submitted. If a paid order is cancelled because of our error, the applicable payment will be refunded.
You must not use the website, Services, or content:
We may suspend or terminate access for prohibited conduct.
We do not guarantee that the website or Service will always be uninterrupted, timely, secure, or error-free. From time to time, we may suspend access for maintenance, security, operational, or other reasons.
Except where expressly stated or required by law, the website, Service, and products are provided “as is” and “as available,” without additional representations, warranties, or conditions, whether express or implied.
To the maximum extent permitted by law, Knubian Inc. and its directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, and licensors will not be liable for indirect, incidental, punitive, special, or consequential loss arising from use of the Service or a product.
Where a jurisdiction does not permit an exclusion or limitation, the applicable liability is limited only to the maximum extent legally permitted.
Mandatory consumer protections remain in force. This section does not exclude a right, warranty, remedy, or liability that applicable law does not allow us to exclude.
To the extent permitted by law, you agree to indemnify and hold harmless Knubian Inc. and its affiliates, directors, officers, employees, agents, contractors, licensors, service providers, subcontractors, and suppliers from a third-party claim, demand, or reasonable legal cost arising from your material breach of these Terms, violation of applicable law, or infringement of another party’s rights.
If any provision of these Terms is found unlawful, void, or unenforceable, it will be enforced to the maximum lawful extent or severed where necessary. The remaining provisions will continue in effect.
These Terms remain effective until terminated. You may stop using the website or Services at any time. We may suspend or terminate access if we reasonably believe you have materially violated these Terms, engaged in fraud or abuse, or created a legal, security, or operational risk.
Rights, obligations, and liabilities that arose before termination—and provisions intended by their nature to survive—will remain effective.
These Terms and the policies or operating rules referenced on Knubian.com constitute the agreement governing use of the online store and supersede prior communications concerning that use.
Our failure to exercise or enforce a right does not waive that right. Ambiguities will not automatically be interpreted against a party merely because that party drafted the language.
These Terms and any separate agreement through which Knubian provides Services are governed by the laws of the Province of Ontario and the federal laws of Canada applicable in Ontario, without limiting any mandatory rights or protections that apply to you under the law of your jurisdiction.
You can review the current Terms at any time on this page. We may update these Terms by posting a revised version and changing the “Last updated” date.
Your continued use of the website after revised Terms take effect constitutes acceptance where permitted by law. Material changes will not retroactively reduce completed-order rights except where legally permitted.
The following policies should be read together with these Terms where applicable:
Questions about these Terms may be sent to customerservices@knubianinc.com.
Contact Knubian Customer Care. Please describe your question clearly and include an order number when your inquiry concerns a purchase.