Knubian prices are based in U.S. dollars (USD). When local-currency shopping is available for your location, the storefront may display prices in your local currency. Review the currency and final total shown at checkout before completing your purchase.

Contact us as soon as possible with your order number. We will try to help, but changes and cancellations cannot be guaranteed after an order enters processing or has shipped. If an order can no longer be stopped, the applicable return policy may apply after delivery.

Contact us immediately with your order number and the correct address. Address changes are not guaranteed after processing begins. If the carrier has already received the package, you may also need to contact the carrier directly.

Most orders are estimated to arrive within approximately 7–14 days, but processing and delivery times vary by product, destination, carrier, and customs requirements. This timeframe is an estimate and is not a guaranteed delivery date.

For additional details, review our Shipping Policy.

When tracking information is available, it will be sent to the contact information provided with your order. Carrier activity can take 2–3 business days to appear after shipment.

You can also use our Track Your Order page.

If you have not received tracking information within seven business days, or the carrier has not updated an existing number, contact us with your order number at customerservices@KnubianInc.com.

International orders may be subject to import duties, taxes, brokerage charges, or customs delays imposed by the destination country. Charges collected at checkout will be shown before payment; additional charges imposed after shipment may be collected by the carrier or local authority.

Eligible items may be returned within 30 days, subject to the conditions, exclusions, and instructions in our Returns and Refunds Policy. Please review the policy before sending an item back.

Contact us promptly with your order number, a description of the issue, and clear photographs of the product and packaging. Please do not return the item until you receive instructions from Knubian support.

Approved refunds are issued after the return has been received and inspected, when inspection is required. Your bank or payment provider may need additional processing time before the credit appears in your account.

Kings is a microfiber-composite basketball intended for indoor play. Elite uses a premium PU-composite cover for indoor and outdoor versatility. Crown is an indoor basketball designed with a moisture-managing surface for additional grip preferences.

All three current models are Size 7. Visit Knubian Basketballs to compare them.

Knubian Sports Apparel is currently in development. We are evaluating materials, construction, fit, and fulfillment before making a focused collection available. Visit the Sports Apparel page for the current status.

Knubian develops practical basketball applications and is building KSMS, a broader sports-management and live game-operations platform. Visit Sports Software to learn more.